The resource MUST have the following skills and experience:

• Proven experience in deploying and managing Prometheus and Grafana in on-premises setupwith
multi-tenant and several support teams design.
• Strong understanding of observability concepts and best practices.
• Experience with related technologies (e.g., Kubernetes, Docker, Mimir, Loki, Tempo, Thanos, onpremises infrastructure).
• Proficiency in scripting and automation (e.g., Bash, Python).
• Familiarity with infrastructure-as-code tools (e.g., Ansible, Terraform).
• Experience with log management and tracing solutions (e.g., Loki, ELK stack, Jaeger).
• Excellent problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Strong English communication skills for effective collaboration and training.

The resource SHOULD have the following skills and experience:

• Experience in Canonical Observability Stack (COS) tools and juju is highly desirable.
• Experience with Elastic (ELK Stack) for logging and analytics in on-premises setup is desirable.
• Knowledge of other monitoring tool is a plus, especially Elastic, SCOM and Checkmk.
• Programming skills in .NET C#, Python, Juju also desirable.
• DevOps practice is desirable.

Soft skills:

• Customer facing experience and oral communication skills
• Ability to write documentation & reports
• Creativity / ability to find innovative solutions
• Willingness to learn on the job
• Conflict management & cooperation
• Experience and understanding complex enterprise environments
• Critical thinking and produce results

Desirable certifications:

• Relevant industry certifications
• Prometheus, Grafana certification
• Other Monitoring tools certifications
• Programming language, preferably either .NET C#, Python, Juju

Teleworking Option:
☒ Yes

On-call requirements:
☒ One week per month