Duties and responsibilities:

• Operate, maintain, and troubleshoot Linux systems within an enterprise-server environment
• Maintain best practices and procedures for patch management, bug fixes, and operating
systems upgrades.
• Identify areas of enhancement and deploy automated processes to minimize human
intervention.
• Perform root cause analysis to troubleshoot system errors and client system issues.
• Define and implement security best practices and hardening of the Linux Server and related
technologies.
• Develop and maintain Standard Operating Procedures.
• Perform other duties as required

The resource MUST have the following skills and experience:

• Minimum of 4 years of Linux systems administration, configuration, and troubleshooting
• Experience with monitoring and alerting tools
• Experience using Red Hat Satellite, or an equivalent tool, to centrally manage servers in an
enterprise environment
• Experience with patching, updating and bug remediation for Linux OS and third-party applications.
• Bash Scripting

The resource SHOULD have the following skills and experience:

• Knowledge of Windows and Active Directory Operating System.
• Knowledge of Virtualization platform such as VMWare, Hyper-V
• Scripting expertise and knowledgeable on automation tools
• Experience or basic knowledge of Incident Management, Problem Management, Service Request
Fulfillment support.

Soft skills:

• Effective written and verbal communication skills.
• Strong customer service orientation and presentation skills.
• Strong problem solving and analytical skills.
• Ability to multi-task and adjust to changing priorities
• Must assist, guide, and share information with technical and non-technical personnel
• Must be able to work well within the team and others in a work environment

Desirable certifications:

• Certifications such as Red Hat Certified Engineer are an advantage
• ITIIL v3 or v4 recommended but not required.

Languages:

English – Advanced Level

Teleworking Options:

☒ Yes

On-Call requirements:

☒  One week per month (rotation is subject to the number of team members)